Privacy Policy
At Ken's Performance Solutions, we take your Privacy seriously!
Information we collect and how it is used.
When an order is placed thru Ken's Performance Solutions website, certain information is collected for the sole purpose of processing your order. This information will include Name, Shipping and Billing Address, Credit Card Info, Phone number and e-mail address in case we need to contact you concerning your order or to forward your tracking information to you and to verify that we have received your order to begin with. In some cases, vehicle information may also be requested to better process your order and minimize potential mistakes when processing it.
We will only use the customer information provided to process the orders that have been placed with us. The security of your personal information is important to us. Therefore, we do not share, rent, or sell our customer's information with any other businesses or organizations. Upon order completion, all documentation containing credit card numbers are run through a criss cut shredder and disposed of properly. We do not maintain any customer financial information on our systems for your protection. We do require the Credit Card V-Code for your security and the prevention of fraudulant usage.
Correction of Personal Information
All personal information stored by us can be be corrected at any time. If you have provided us with any personal information and need to make a change to it, this can easily be updated either by e-mail, phone, or by regular mail. To assist in protecting your personal identity, we will make reasonable efforts to verify your identity before making any changes to it.
Email Privacy Policy:
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
How we protect your privacy:
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage:
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
If you would like to stop receiving any e-mails from us, you can either notify us by phone, write to us at the address below, or by sending us an e-mail to the address below telling us that you do not want to receive e-mails from our company. We will take the appropriate action on our end to satisfy your request.
How to contact us:
By Phone: 707-580-6782
E-mail: kens-ps@sbcglobal.net
Mail: Ken's Performance Solutions
580 Daffodil Drive
Benicia, Ca. 94510
