Most orders will ship within 24 - 48 hours. In the unlikely event that we cannot ship your order in a timely manner due to inventory constraints, we will notify you as soon as possible. Please be sure to provide your contact information. If your order is time sensitive, we recommend that you phone it in at 707-580-6782 to be sure it can be processed and shipped in time to meet your needs.
Most orders will be shipped using UPS Ground Service as our primary carrier, this includes all items marked with free shipping. UPS cannot make deliveries to a P.O.Box. Occasionly, we will use USPS for lightweight items if it will save the customer on shipping costs.
We will only charge the appropriate UPS shipping fees. Sometimes the shopping cart UPS Rate calculator may over estimate shipping costs. When this occurs, your credit card will be billed for the lower actual amount when we process your order.
Tracking numbers will be e-mailed on all orders shipped from our location if e-mail addresses are provided. On orders drop shipped directly to you, we will do our best to provide you with a tracking number from the vendor or manufacturer.